About Refresh Renovations

Refresh Renovations is the UK's first national design-and-build home renovation franchise. While many general builders focus on new builds and use renovations as 'gap-filler' work, Refresh specialises exclusively in the home improvement sector. This specialist focus allows our franchisees to provide a streamlined, professional experience for homeowners that is often lacking in the traditional construction industry.

The Business Model

This is a management franchise, meaning you don't need to pick up a hammer or have any prior construction experience. Instead, you will utilise our world-leading systems and processes to manage the renovation process from design through to completion. Your focus is on the "front end" of the business—sales, marketing/customer service, and team management—while skilled tradespeople handle the labour.

Your Role as a Franchisee

Success in this business is driven by strong management and business acumen. Your daily responsibilities include:

  • Managing enquiries and following up on central lead generation.
  • Planning project outcomes and deploying resources effectively.
  • Hiring and managing qualified contractors and tradespeople.
  • Maintaining high levels of customer service and communication throughout the build.
  • Local marketing and brand building within your territory.

Why Choose Refresh Renovations?

The home renovation market is a multi-billion pound industry. Refresh Renovations provides the structure and branding needed to professionalise this fragmented market. Benefits of the franchise include:

  • Two Entry Tiers: Choose between Launch Lite (£20,000) and Launch Enhanced (£45,000) to suit your budget and growth goals.
  • Marketing Support: Includes marketing match funds, monthly newsletters, and presence in the 'Renovate' handbook.
  • Proven Systems: Access to web-centric marketing tools and specialist software designed for renovation project management.
  • Lead Generation: Benefit from central lead generation and joint marketing programmes with established suppliers.

Support and Training

Every franchisee receives full initial training to ensure they are comfortable with the Refresh Renovations process. Ongoing support is well-structured, providing you with the tools to build a valuable business asset. From social media support to annual handbooks and magazine articles, the franchisor provides a comprehensive suite of marketing materials to help you scale your business.

Ideal Candidate

We are looking for individuals who are sales and marketing focused with a high level of business acumen. You should be able to plan well, hire well, and manage outcomes effectively. If you are customer-service orientated and looking for a business that allows you to manage a professional operation rather than doing the manual work yourself, Refresh Renovations is the ideal choice.