About Mail Boxes Etc.

Founded in California in 1980, Mail Boxes Etc. (MBE) has grown into one of the world’s largest non-food retail franchises. With over 2,900 retail service centres operating in more than 50 countries, the brand has established itself as a global leader in business and consumer services. In the UK and Ireland alone, there are over 150 franchised centres serving more than 250,000 regular customers.

MBE is a one-stop shop for essential services that small and medium-sized businesses (SMEs) and the general public rely on daily. The brand's resilience and ability to adapt were proven during the COVID-19 pandemic, where centres remained open as essential service providers, leveraging digital training and support technology to meet shifting consumer needs.

Your Role as a Franchisee

As a Mail Boxes Etc. franchise owner, you will manage a high-street service centre that acts as a hub for your local business community. Your role involves overseeing a variety of revenue streams, including:

  • Packing and international shipping for letters and parcels.
  • Providing logistics and supply chain solutions for business clients.
  • Managing mailbox rentals and virtual address solutions.
  • Facilitating professional printing, copying, and graphic design services.

The model is also highly flexible; while many operate from retail premises, there are opportunities for those seeking a 'bolt-on' to an existing business or a home-based start-up phase depending on the specific territory and business plan.

Support and Training

Mail Boxes Etc. believes in the power of the network. When you join, you are supported by experts dedicated to helping you scale your business. The comprehensive training and support package includes:

  • Pre-opening Assistance: Help with site location and centre design.
  • Comprehensive Training: Extensive pre-launch training, including hands-on experience at successful existing stores.
  • Marketing: Access to national marketing campaigns and local promotional support.
  • Operational Guidance: Ongoing support from area managers to help with business planning and sales coaching.

Why Choose Mail Boxes Etc.?

Choosing MBE means joining a globally recognised brand with over 40 years of experience. The business model provides multiple revenue streams, reducing reliance on any single service and ensuring a steady flow of business-to-business (B2B) and business-to-consumer (B2C) trade. Whether you are an individual looking for a new career path or an existing business owner looking to diversify your portfolio, MBE offers the infrastructure and brand power to help you succeed.